Privacy Policy
Effective Date: May 13, 2025
At Good News Roasters, we are committed to protecting your privacy while sharing the joy of faith-inspired coffee. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases online, or interact with our café truck. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide you with a seamless coffee-buying experience and to share our mission of faith. The types of information we may collect include:
Personal Information: When you place an order online or at our café truck, we may collect your name, email address, phone number, billing address, and shipping address.
Payment Information: For online and café truck purchases, we collect payment details (e.g., credit card numbers) through secure third-party payment processors. We do not store your payment information directly.
Website Usage Data: We collect information about your interactions with our website, such as IP address, browser type, pages visited, and time spent, using cookies and similar technologies.
Communications: If you contact us via email, phone, or our website’s contact form, we may collect the information you provide, such as your name, email, and message content.
Café Truck Interactions: When you visit our café truck, we may collect information you provide, such as your name and email for loyalty programs or newsletters.
2. How We Use Your Information
We use your information to operate our business and spread the good news through our faith-based mission. Specifically, we may use your information to:
- Process and fulfill your coffee orders, both online and at our café truck.
- Send you order confirmations, shipping updates, and receipts.
- Communicate with you about our products, promotions, or events, including faith-based newsletters (you may opt out at any time).
- Improve our website, products, and customer service by analyzing usage data.
- Protect against fraud and ensure the security of our services.
- Comply with legal obligations.
3. How We Share Your Information
We respect your privacy and only share your information when necessary, including:
Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping companies) who help us operate our business. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
Business Transfers: If Good News Roasters is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect website functionality.
5. Your Choices
You have control over your information:
Opt-Out of Marketing: You can unsubscribe from our newsletters or promotional emails by clicking the “unsubscribe” link in any email.
Access or Update Information: You may contact us to access, correct, or delete your personal information, subject to legal limitations.
Cookies: You can adjust your browser settings to refuse cookies or alert you when they are being used.
6. Data Security
We implement reasonable security measures to protect your information, including encryption for online transactions and secure storage practices. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.
8. International Users
Good News Roasters is based in the United States, and your information will be processed in accordance with U.S. laws. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to and stored in the U.S.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Good News Roasters
Email: [email protected]
Phone: 423-644-8741
Thank you for trusting Good News Roasters with your information, as we share our love for coffee and faith.